Preventing Fraud Losses Through Real-Time 30ms Detection

ImagineX | Next-Generation AI/ML Platform for Real-Time Fraud Detection
 

Overview

A global financial technology enterprise required a scalable, multi-tenant AI/ML platform to detect and prevent fraud in real time. ImagineX partnered with the client to modernize their MLOps infrastructure, expand engineering capacity via hybrid development pods, ensure PCI-DSS compliance, and deliver a robust, cloud-native platform capable of enterprise-scale real-time fraud detection.

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Problem

  • Per-tenant ML deployments limited scalability and operational efficiency.

  • Internal resources could not meet release deadlines or regulatory compliance milestones.

  • Rapid expansion of engineering capacity was needed without long-term overhead.

  • Platform required PCI-DSS compliance and 30ms real-time fraud scoring.

  • Hybrid integration was needed between a new R&D center and nearshore teams.

Solution

ImagineX deployed hybrid development pods co-located across the client’s new R&D center and our Costa Rica studio. Teams were fully integrated into product and architecture workflows, accelerating development of cloud-native MLOps services and infrastructure for real-time fraud scoring at a 30ms SLA. Security and compliance were embedded from the ground up, ensuring PCI-DSS audit readiness. ImagineX also provided leadership to scale distributed engineering teams using best practices for delivery and governance.

Outcome

  • Accelerated initial platform release and achieved PCI-DSS audit milestone on schedule.

  • Delivered MLOps platform supporting 30ms real-time fraud transaction scoring.

  • Rapidly scaled engineering organization without increasing long-term overhead.

  • Positioned the client with a robust, secure, multi-tenant SaaS platform for enterprise launches.

  • High client satisfaction (NPS 9/10).

Software Team

  • Product Owner

  • Architects (2)

  • Tech Lead

  • Engineers

Technologies Used

  • MLOps

  • Amazon Athena

  • AWS

  • Terraform

  • Python

Technology Consulting

  • Custom Software Development

  • Application & Cloud Development (AWS)

  • MLOps & Infrastructure as Code (IaC)

  • Backend and Frontend Engineering

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