Accelerating Digital Innovation While Controlling Engineering Costs

Overview

A leading quick-service restaurant enterprise invested heavily in digital transformation across operations, supply chain, customer experience, and corporate systems. ImagineX pioneered a Partner-Led Engineering (PLE) model, embedding hybrid agile teams to extend the client’s architecture, product, and development capabilities while aligning seamlessly with their culture and goals.

Problem

• Needed scalable cross-functional agile development teams across the enterprise.

• Required technical leadership to drive architecture and development objectives.

• Sought a design-thinking partner to improve innovation and delivery.

• Desired integration without heavy day-to-day oversight.

Solution

ImagineX established Partner-Led Engineering (PLE), embedding architects, engineers, and product stakeholders into cross-functional agile teams. This approach delivered flexible, scalable solutions including APIs, compliance initiatives, and digital operations innovation while operating as a seamless extension of the client’s organization.

Outcome

• Built a microservice API platform connecting staff, operators, stores, financials, and invoicing systems.

• Developed operator-facing APIs for payroll, labor, team scheduling, health management, and operational safety.

• Delivered vendor-facing APIs for supply chain management.

• Supported learning management system (LMS) consulting and privacy compliance (e.g., CCPA, OneTrust).

• Advanced IoT and RFID inventory tracking across enterprise operations.

Technology Consulting

• Technical Management

• Agile Delivery

• Assessment and Analysis

Software Engineering

• API Development

• DevOps

• Software Development