Enabling Revenue Growth Across Retail Hospitality and Financial Sectors

Overview

A leading global enterprise processes hundreds of millions of daily transactions, generating massive volumes of consumer behavior data. To create a seamless shopping experience across all channels, the client launched an Omni-Channel Cloud Platform (OCP) but lacked the internal leadership and engineering capacity to execute at scale. ImagineX was engaged to deliver this complex, mission-critical initiative, providing agile execution, technical leadership, and high-performance engineering teams.

Problem

• Limited internal leadership and engineering resources for a next-generation global platform.

• Needed agile execution across multiple services at scale.

• Migration from AWS to GCP required modern DevOps adoption.

• High-stakes initiative demanded strategic guidance and technical excellence.

Solution

ImagineX deployed 30+ specialists—architects, software engineers, DevOps engineers, scrum masters, analysts, and project managers—organized into agile scrum teams. Teams delivered core platform services including Loyalty and Promotion Execution, Platform Usage, Catalog Management, Transaction Data, Site Services, and Developer Marketplace. CI/CD pipelines and industry-standard DevOps practices were implemented, and platform services were successfully migrated from AWS to GCP.

Outcome

• Delivered a top-tier global omni-channel platform enabling growth across Retail, Hospitality, and Financial sectors.

• Supported millions of end users and created infrastructure to generate hundreds of millions in potential revenue.

• Built scalable, high-performance systems capable of processing terabytes of daily data for predictive analytics and BI.

• Strengthened the client’s leadership in digital commerce and enterprise platform innovation.

Technology Consulting

• Architecture

• Software Development

• DevOps

• Project Management / Scrum

• Business Analysis

• Quality Assurance

Technologies Used

• AWS

• GCP

• CI/CD Tooling