Protecting Revenue by Ensuring Mission-Critical POS Reliability

Overview

A leading quick-service restaurant brand required a robust engineering solution to ensure the performance, stability, and scalability of a greenfield ecosystem of mobile applications, including multiple Point-of-Sale (POS) systems and Kitchen Production Systems (KPS) integrated through a mesh network. ImagineX deployed a daily rapid iteration model with trunk-based development, combining Appium automated testing, CLI tools, and integration testing to quickly detect issues, validate fixes, and maintain high application performance even under peak operational loads.

Problem

• Ensuring POS and KPS mobile applications maintained performance during high-volume operations

• Manual QA processes were time-consuming and inefficient

• Lack of automated validation for bug fixes and ongoing development changes

• Need to simulate restaurant operations at scale for performance verification

Solution

ImagineX developed a comprehensive suite of automated smoke tests and CLI tools to validate app quality, measure performance, and automate repetitive QA tasks. The team implemented trunk-based development with rapid daily iterations to quickly identify and resolve production issues. A hardware farm of Android and iPad tablets enabled large-scale simulation of restaurant operations, ensuring the applications performed reliably under real-world conditions.

Outcome

• Reduced QA manual effort through automated smoke tests

• Improved confidence in production releases by validating bug fixes with custom CLI tools

• Maintained app stability and performance during high-volume operations

• Accelerated deployment cycles and minimized downtime for mobile applications

Software Engineering

• Mobile Development

• Appium Automated Testing

• Performance Engineering

Technology Consulting

• Technical Management

• Mob Programming

• Assessment and Analysis

Technology

• Kobiton

• Ditto

• Appium